At Vault N3, we do not offer returns or refunds. However, we happily accept exchanges subject to the following conditions:

*If the product is the wrong size, and an alternative size is available or 

*the product is defective or damaged upon delivery (with proof of unboxing video provided).

• Exchange requests must be made within 7 days of delivery.
• Items must be unused, unworn, unwashed, and with all original tags/packaging intact.
  Exchanges are processed once per order.
• All exchanges are subject to stock availability.
• Sale items are not eligible for exchange.
• To initiate an exchange, please email us at queries@vaultn3.com with your order number and exchange request details.